Privacy Policy
1. Introduction
Woods Oliveira Law, APC (“Firm,” “we,” “our,” or “us”) is a California-based law firm providing primarily insurance defense legal services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website, our services, and any interactions you have with us.
This policy is intended to comply with applicable U.S. federal privacy and data‑security laws, including but not limited to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), the Gramm-Leach-Bliley Act (GLBA) where applicable, the Health Insurance Portability and Accountability Act (HIPAA) to the extent we handle protected health information as a business associate or through litigation matters, and all other applicable state and Federal laws.
2. Information We Collect
We collect personal information that you voluntarily provide to us and information collected automatically when you use our Services.
A. Information You Provide
This may include:
Name
Phone number
Email address
Mailing address
Contact preferences
Employer or insurance carrier affiliation
Claim or case-related information submitted through contact forms
Communications with the Firm
B. Information Collected Automatically
IP address
Browser and device information
Pages visited and usage data
Cookies and tracking technologies
C. Sensitive Personal Information
We may process sensitive personal information, including:
Claim details
Medical information
Litigation records
Government ID numbers
Other confidential data relevant to legal representation
Such information is processed only for legal, contractual, regulatory, or ethical obligations.
3. How We Process Your Information
We use personal information to:
Provide legal services
Defend insureds and carriers in litigation
Communicate with clients, opposing parties, and service providers
Respond to inquiries and provide support
Evaluate and improve our Services and website
Comply with court rules, subpoenas, and legal obligations
Manage billing, case administration, and internal operations
Maintain cybersecurity, fraud prevention, and compliance with federal data‑security standards
Where applicable, we comply with federal confidentiality obligations, including HIPAA, GLBA, and professional ethical rules governing attorney-client information.
4. Legal Bases for Processing
Under U.S. Federal and California law, we process personal information based on:
Performance of legal services
Compliance with federal and state legal obligations
Legitimate business interests (e.g., risk management, cybersecurity)
Your consent, where required
5. When and With Whom We Share Personal Information
We may disclose personal information to:
Insurance carriers and clients
Courts, arbitrators, and opposing counsel
Expert witnesses, investigators, and litigation vendors
IT, cloud, and data‑security service providers
Government authorities when legally required
Business partners assisting with service delivery
Third parties involved in mergers, acquisitions, or business transfers
We do not sell personal information and do not share it for cross‑context behavioral advertising as defined under California law.
6. Data Retention
We retain personal information:
For the duration of legal representation
As required by California State Bar rules
As required by federal regulations, including litigation hold requirements
As needed for legitimate business or legal purposes
When no longer needed, information is deleted, anonymized, or securely stored until deletion is possible.
7. Data Security
We implement administrative, technical, and physical safeguards consistent with:
Federal data‑security standards
California privacy and cybersecurity requirements
Professional ethical obligations
However, no system is completely secure, and transmission of information is at your own risk.
8. Information From Minors
We do not knowingly collect data from or market to children under 18 years of age. If we learn that information from a minor under 18 has been collected, we will delete it promptly.
9. Your Privacy Rights
A. Rights Under California Law (CCPA/CPRA)
California residents have the right to:
Know what personal information we collect and disclose
Request deletion (subject to legal exceptions)
Request correction of inaccurate information
Access personal information
Obtain a copy of personal information
Limit use of sensitive personal information
Opt out of sale or sharing (we do not sell or share)
Be free from discrimination for exercising privacy rights
B. U.S. Federal Rights
Depending on the context of your relationship with us, federal law may provide additional rights, including:
Rights under HIPAA for protected health information
Rights under GLBA for financial information handled in certain legal matters
C. Exercising Your Rights
You may contact us using the information in Section 14. We may require identity verification.
10. Do-Not-Track (DNT) Signals
We do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online. We will update this policy upon the enaction of updated laws and regulations in this regard.
11. International Data Transfers
We primarily serve U.S. clients and store data in the United States. If data is transferred internationally for litigation or service-provider purposes, we use appropriate safeguards consistent with U.S. law and professional obligations.
12. No Attorney-Client Relationship Through Website Use
Submission of information through the Firm’s website does not create an attorney-client relationship. Do not submit confidential information unless a formal engagement agreement is in place.
13. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
14. Contact Information
Woods Oliveira Law, APC
200 Spectrum Center Drive
Third Floor
Irvine, CA 92618
Email: litigation@woodsoliveiralaw.com
Phone: (626) 257-5925